01.04.2025. webinars on the future of finance and automation opportunities

ABSL Latvia, together with AICPA & CIMA and ClearBox, invites you to two insightful online sessions covering the future of finance and automation opportunities.

To register your participation, please send an email to [email protected]. Please note that participation in the webinars is available only to representatives of ABSL Latvia members and strategic partners.

05.11.2024. Seminar " Staying Ahead: Key Tax and Regulatory Updates"

ABSL Latvia, in cooperation with its strategic partner Deloitte, invites you to the seminar “Staying Ahead: Key Tax and Regulatory Updates” on November 26, from 10:00 to 12:00 at Business Centre Citadele (2a Republikas Square).

In this session, Elina Putnina (Tax Director, Deloitte) and Kaspars Fridenbergs – Ansbergs  (Legal Manager, Deloitte) will present essential insights into upcoming changes in tax regulations and recent updates in labor law. The seminar will be interactive, so we encourage you to come prepared with questions!

Join us for an informative seminar to stay up-to-date on the latest in tax and labor law, followed by a networking session.

To register your participation, please send an email to [email protected]. Please note that participation in the event is available only to representatives of ABSL Latvia members and strategic partners.

03.10.2024. presentation  “Is AI your industry's best friend or worst enemy”

ABSL Latvia in collaboration with DNB Bank ASA, is pleased to invite you to presentation “Is AI your industry's best friend or worst enemy” featuring Yngvar Ugland, Head of DNB New Tech Lab and esteemed "Colonel of Moonshots" on October 18^th, 2024 from 9:45 – 11:15, hosted by DNB Bank ASA at Gustava Zemgala Gatve 74, Riga.

Join us for a thought-provoking session where we’ll dive into how AI and cutting-edge innovation are transforming the future of business as we know it. Don’t miss this unique chance to hear from Yngvar Ugland, a trailblazing tech leader whose expertise spans Big Tech, startups, banking, and academia. As a co-author and nominee for the prestigious Nordic AI Influencer of the Year Award 2023, Yngvar will share invaluable insights to help you navigate this exciting and unpredictable AI-driven landscape.

To register, please contact the association at [email protected]. Note that ABSL events & webinars are exclusively open to employees of ABSL Latvia member organizations.

30.06.2024. absl latvia webinar "talent in focus: employee experience & financial wellness"

ABSL Latvia is organizing a webinar "Talent in Focus: Employee Experience & Financial Wellness" on June 13th, 2-3 PM, together with Katya Leidmane, ERDA. and Ilja Arefjevs, VAIRO.

Join us for an insightful hour with Katya Leidmane as she covers the following topics:
➡ The benefits of a common benchmark on Employee Experience in the GBS industry in Latvia
➡Core tendencies of employee experience in Latvia from 2022 to 2024 based on EX Index results
Additionally, Ilja Arefjevs from VAIRO will discuss the factors influencing each individual's financial well-being and how organizations can improve their employees' understanding of financial matters.

To register, please contact the association at [email protected]. Note that ABSL events & webinars are exclusively open to employees of ABSL Latvia member organizations.

29.05.2024. Latvian business services report 2024 presentation event 

On May 29th, from 2-4 PM, ABSL Latvia will hold an insightful event for the whole industry (not only our members) to give you a quick and concise glimpse into the Latvian Business Services Report 2024. The event will be held at the recently opened Novira Plaza Riga, a brand-new office building at the very heart of Riga. Attendees will also have the opportunity to tour the office with Märt Moosar at the end of the event.

• Latvian Economy Review by Peteris Strautins, Luminor Latvija
• News in Investment Attraction by Fredis Bikovs, Riga Investment and Tourism Agency
• Latvian Business Services Report 2024 by Monta Ieleja, ABSL Latvia
• Global Human Capital Trends by Polina Nazarova, Deloitte
• Compensation Insights by Dace Taurina, Figure Baltic Advisory
• Office Market in Riga by Olga Mihailova, Colliers

This event invites all industry representatives to join, especially those who took the time to complete the annual survey and contribute to the research. Please register your participation by emailing [email protected]. Hurry up, as seats are limited!

09.05.2024. ABSL Latvia event "Translating organizational DNA"

ABSL Latvia is organizing an event titled "Translating Organizational DNA" on May 9th, from 2-4 PM, hosted by Atea Global Services at Mukusalas Street 15, Riga. We are inviting all those who are interested in this topic, especially Marketing and HR experts who focus on Employer Branding in your company to join our ABSL Session, during which we will hear three insightful experience stories from Daniela Rubule (Atea Global Services), Liene Klavina (Accenture Latvijas filiāle), and Ieva Zirne (Circle K Business Centre). We aim to explore culture "translation" tactics to ensure effective communication across all levels, from internal teams to prospective hires. Our discussion will revolve around key questions:

• How to ensure your marketing brand accurately reflects your company culture?
• How to effectively translate your corporate culture to a local audience?
• Bridging the gap between the global and local narratives.

Please contact the association at [email protected] to register your participation. The event is exclusively available only to employees of ABSL Latvia member organizations.

18.04.2024. ABSL Latvia webinar "smart office buildings"

ABSL Latvia, in cooperation with its trusted strategic partner Colliers, is organizing a webinar titled "Smart Buildings: The Role of Technology in Office Buildings" on April 18, from 10:00 to 11:00 AM (Riga time) via MS Teams.

This interactive webinar will explore technology trends and the future landscape of intelligent buildings. Participants will have the chance to learn more about what to expect from modern buildings and how to plan their own smart office strategy. We will showcase examples of solutions, including ESG tech to support data collection and carbon footprint reduction. The webinar will be led by Renata Hartle, Director, Strategic Advisory at Colliers. 

Please contact the association at [email protected] to register for participation. Please note that ABSL Latvia events/webinars are exclusively available for ABSL Latvia member organization employees. This particular webinar welcomes participants from other ABSL sister countries as well.

13.03.2024. annual general meeting

Important announcement to all ABSL Latvia members and strategic partners: ABSL Latvia Annual General Meeting will be held on March 13, 2-4 PM, Magdelēnas kvartāls, ClubHouse36, during which we will officially elect 3 new board members for the term of 2 years.

• Reflecting on 2023, revealing plans for 2024 - Monta Ieleja,
• ABSL Latvia Financial results 2023. Alesja Kircenko, ABSL Latvia
• The establishment of ABSL Brussels. Pawel Panczyj, ABSL Poland
• Pitches of candidates for ABSL Latvia Board
• Voting & announcing newly elected board members
• Networking with coffee & refreshments

Register your participation for ABSL Latvia Annual General Meeting by emailing [email protected]. C-level managers from ABSL Latvia organizations can candidate for the association’s board member position until Feb 29. There are high chances of getting elected since we will elect 3 new board members. Board members have a substantial impact on the association's leadership. Contact me if interested in candidacy. Additionally, pleases specify the representative (1 per organization) responsible for casting votes during the event on March 13^th. This person should be able to attend the event physically.

29.02.2024. event "tax&legal aspects 2024"

ABSL Latvia, in collaboration with its strategic partner Deloitte, is organizing the event "Tax & Legal Aspects 2024" on February 29th, 2-4 PM at Citadele Business Centre Conference Hall. During the event, Ivita Samlaja (Senior Legal Manager, Deloitte) and Elina Putnina (Tax Manager, Deloitte) will unravel all uncertainties surrounding tax and legal aspects in 2024, affecting organizations. The presentations will be followed by Q&A sessions.
 
We will delve into the following topics:

• Employees' Benefits: Tax & Legal Aspects
• Employee Background Checks: Legal Aspects to Take into Account
• Other Tax Changes in 2024

 Join us for an insightful event to stay updated on changes in taxation and legal matters. Additionally, as always, we will take care to have a great networking session with coffee and snacks, providing an opportunity to catch up with industry peers. To register your participation, please send an email to [email protected]. Please note that participation in the event is available only to representatives of ABSL Latvia members and strategic partners.

20.12.2023. facility management club "if insurance office renewal journey"

ABSL Latvia in collaboration with its member If Insurance is organizing Facility Management Club Meetup "If Insurance Office Renewal Journey" on December 20, from 2 PM to 3:30 PM at If P&C Insurance office located on Republikas Square 2A. During the event, by analyzing the If P&C Insurance office case, we will explore the following questions:

•  Is it actually possible to complete the entire office renovation project within the previously set time-frame and budget?
• How has the philosophy of the office changed after the reconstruction?
• What are the main challenges that we can and cannot predict in cooperation with internal and external partners throughout the office renewal process?

To register your participation, please send an email to [email protected]. Please note that participation in the event is available only to representatives of ABSL Latvia members and strategic partners.

29.11.2023. HR trends 2024,self-led learning

ABSL Latvia is organizing an HR Club Meetup on November 29, from 10:00 to 12:00, at Roche Services & Solutions Riga office.

This time, we have invited exceptional speakers FranklinCovey Latvia:
- Anita Kalnina, a certified FranklinCovey trainer and coach, will unveil the top 5 priorities of HR managers in 2024 and discuss how technologies can support achieving those goals.
- Linda Martinsone, Client Partner and Learning Strategy Specialist at FrankilnCovey, will introduce the topic of a self-led learning culture as a business competitive advantage. She will delve deeper into learning approaches for different generations, the importance of manager involvement in the training process, and how self-led learning and technologies can be effectively combined.

The event will be hosted by Roche Services & Solutions Riga (Miera Street 25), which is the latest business services organization that joined Latvia earlier this year. Evija Celma, Head of Roche Services & Solution (RSS) Riga, will share their journey in setting up business support operations in Latvia and she will provide a tour around the office.

02.11.2023. webinar "fostering diversity & inclusion: dnb's journey"

ABSL Latvia, in collaboration with its trusted member, DNB Service Centre, is organizing a webinar 'Fostering Diversity and Inclusion: DNB’s Journey. In today's rapidly evolving global landscape, discussions surrounding diversity and inclusion have taken central stage across various industries. As businesses strive to create more inclusive environments, it is essential to exchange ideas, knowledge, and experiences. That's why we are eagerly looking forward to this webinar led by the diversity and inclusion expert Wenche Fredriksen from Norway. Wenche Fredriksen, Senior Vice President and Head of Inclusion and Diversity at DNB, brings over 30 years of experience from different roles at Accenture, including consulting, HR, and Nordic Inclusion & Diversity leadership. She is a passionate advocate for Inclusion & Diversity and an inspirational storyteller who actively leverages her life experiences to promote a more diverse and inclusive world. Additionally, Alise Dravina, D&I ambassador at DNB Service Centre and Head of the Manual Payments & Reconciliation department, will introduce how DNB is actively working towards greater diversity and discuss future trends in this field. Mark your calendars for November 2nd, from 3 to 4:30 PM, on MS Teams. To register your participation, please send an email to [email protected].

26.10.2023. finance club webinar "automation in finance & accounting shared services"

ABSL Latvia in collaboration with its trusted partner Cognizant, organizes a Finance Club webinar, "Automation in Finance & Accounting Shared Services," scheduled for October 26th from 10-11 AM (Riga time).

Our distinguished speakers are experts in their fields: Kim Leandersson  (Regional Delivery Center Head – Baltics at Cognizant); Hans Hasselgren (Head of Cognizant IOA, Continental Europe); Kailash Ravindran (Finance & Accounting Solutions, Continental Europe).

Join us as we explore the following topics - What is F&A transformation? What does Automation mean in a F&A BPO context? What are the learnings from similar initiatives that Cognizant has driven for clients?What are the attributes that constitute such a transformation and automation roadmap? Key success factors to measure the journey. Success stories that Cognizant has enabled for clients.

Don't miss this opportunity! Register now by emailing [email protected].

18.10.2023. executive club event "gbs maturity report"

ABSL Latvia  is organizing an Executive Club Event "Deloitte GBS Maturity Report" during which we will examine where organizations in Latvia and Latvian GBS/IT industry in general stand in terms of maturity compared to other popular GBS locations.  Knowledge and information are the keys to success, so don't miss this chance to elevate your organization to the next level. Following the presentation of the GBS Maturity Report, we will engage in insightful discussions with industry members about the conclusions, ideas, and inspirations derived from the recent Deloitte conference held in Copenhagen.

Furthermore, since this event will take place in the newly opened New Hanza biroji, you'll have a unique opportunity to take a brief tour of the office, where, by the way, we will witness the spectacular centaur installation from the Venice Biennale. Yes, the same astonishing one that people keep posting on Instagram lately.Don't miss the opportunity to connect with industry peers on October 18th, from 3:00 PM to 5:00 PM at New Hanza biroji, Mihaila Tala street 1. To register your participation, please send an email to [email protected]. Please note that ABSL Latvia events are exclusively available to our member and strategic partner

14.08.2023. Public sector office case study for gbs success

ABSL Latvia is pleased to announce the launch of the FACILITY MANAGEMENT CLUB in response to interest from our members. Join us for our kick-off event, 'Public Sector Office Case Study for GBS Success,' on September 14th, from 10 AM to 12 PM, hosted by VAS "Valsts nekustamie īpašumi" / State Real Estate, Latvia.

We'll begin with a brief introduction activity to help you connect with industry peers, as networking is crucial for sharing insights and solving challenges.

During the event, Andris Varna, CPM, Edite Kalnina, and Girts Zalitis from VAS "Valsts nekustamie īpašumi" / State Real Estate, Latvia will share their expertise on the following topics:

◾ Trends in public sector office spaces in Latvia and Europe
◾ State Real Estate change management, from Old Town to Čiekurkalns
◾ Opportunities for private companies in state-owned properties

Additionally, participants will have an opportunity to join a practical 'walk & talk' tour of the State Real Estate's activity-based office.

To attend, please register by emailing [email protected]. Note that this event is exclusively for ABSL member company employees."

31.08.2023. EMBRACING CONTINUOUS IMPROVEMENT AND DIGITAL INTEGRATION

We are thrilled to announce that ABSL Latvia is kickstarting the post-summer season by organizing a remarkable event led by industry experts in the field of continuous improvement and digital integration. Join us as we delve into the world of transformative strategies and gain valuable insights from industry professionals!

Date: August 31st
Time: 3:00 PM - 5:00 PM (Arrival from 2:30 PM)
Venue: SEB Global Services, Building Gustavs, Zemgala Gustava Gatve 73

Exceptional Speakers:
Timurs Janusovs - Continual Service Improvement Manager at Tietoevry ServiceDesk - will be your guide through the "Triangle of Challenge," where we'll explore the art of driving successful change through continual service improvement, digital integration, and employee satisfaction. His expertise will provide us with essential strategies to navigate the evolving landscape of the industry.

Kaspars Ramiņš - Global Process Manager, Data & Reporting Services at SEB Global Services - will share a compelling and practical story from SEB Global Services, offering invaluable insights into real-life experiences and best practices.

Please make sure to register your attendance by using this link here: bit.ly/47q3XVu, as seats are limited. See you all there!

Access to the event is restricted solely to employees affiliated with our association's member and strategic partner organizations.

31.08.2023. empower your talent through education

Join us for an event, "Empower Your Talent Through Education," just in time to gear up for the new academic year. Save the date: August 30th, from 3 PM to 5 PM, hosted by CIRCLE K BUSINESS CENTRE (Duntes Street 6)

We're thrilled to introduce distinguished speakers from three outstanding education centers that have garnered high regard within Latvia's thriving Global business services sector:

Rīgas Ekonomikas augstskola - Stockholm School of Economics in Riga
(SSE Riga) presents the path to becoming a truly effective and impactful manager through their dynamic "Effective Manager Programme" (Sep-Dec), led by esteemed programme lecturers Rihards Garančs, Guntars Logins and Alexander Ilkun, ACMA, CGMA.

Mercuri International brings insights from the compelling research "Leadership Excellence 2023," guided by Dzintars Koknēvičs. Discover the intriguing dynamics among 450 managers and employees from Latvian companies, as we delve into nuanced perceptions of leadership skills. 

Komercizglītības Centrs SIA “EFFICIENT SERVICE MANAGEMENT” or “PRODUKTĪVA PAKALPOJUMU VADĪŠANA” (Sep-Dec) – a program highly favored by Latvian Business Service Centres’ managers. The interactive session “Change leadership: Problem-solving for increased motivation” will be led by KIC business trainer, and experienced LEAN practitioner, Baiba Drēgere-Vaivode who holds SIX Sigma Black belt certificate. 

ENTRANCE TO THE EVENT IS FREE FOR ALL INDIVIDUALS REPRESENTING THE GLOBAL BUSINESS SERVICES IN LATVIA.

 Secure your spot by registering here: https://lnkd.in/d4gfkpPm

05.08.2020. ONLINE DISCUSSION "WHY DOES RIGA LAG BEHIND VILNIUS FOR 10 YEARS?"

ABSL Latvia in cooperation with The Alliance of Real Estate Developers organizes an online discussion with candidates for Riga City Council elections. The primary goal of debates is to discuss the role of Riga when it comes to investment attraction, creating well-paid jobs, increasing the number of highly qualified talents and strengthening the availability of office buildings and living space in Riga.

Take your opportunity to join the online discussion on August 5, 3:00-5:00 pm, ABSL Latvia Facebook account - https://lnkd.in/gAfvrnm